Employment
For more than 100 years, National Bronze Mfg. Co.'s success has been based on the quality, caliber and passion of our people. Knowing that our most valuable resource is our people, we consider it essential to provide a working environment where employees feel they can reach their potential.
Each team member is provided with the tools and opportunity to do their very best every day. We value input from every member of the team and foster a culture of open communication. We are always interested in considering qualified candidates. Submit your information today for immediate review.
Send your cover letter and resume to us via email at hr@nationalbronze.com, or by fax, or mail. National Bronze Mfg. Co. is an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply.
Production Scheduler-
National Bronze Mfg. is seeking a highly motivated and results driven Production Scheduler to support our manufacturing platform across all products. The ideal candidate will possess scheduling, purchasing, job tracking system knowledge, and production experience within the manufacturing industry.
Production Scheduler will be responsible for preparing and maintaining production schedules for our production facilities, managing raw material and shipment flow, review incoming orders, while working to build strong relationships with corporate teams and plant leaders. The right candidate should have a passion for metal products manufacturing and will have the drive to succeed in our high performance culture.
Customer Service -
It’s not enough to have great products. To win in our industry you also have to be the best at making them and getting them to our customers around the world. That’s where Manufacturing, Customer Service and Logistics comes in, and it brings great career opportunities.
National Bronze Mfg Co. is looking for candidates with experience in customer service in a manufacturing company where you were responsible for all or most of the following: taking calls (high volume of calls) from clients looking to order new product(s), quoting pricing for products, helping with return of products, answering questions regarding billing, receiving, shipping, light troubleshooting, assisting with general product questions and product specifications from company product lines.
And our commitment to continuous improvement means we’re always looking for fresh ideas to meet customer needs. If you're looking for challenging assignments that demand creative approaches,National Bronze Mfg. Co. is the place for you.
Account Manager-
You have sales. You have customer service. And then you have the account manager (AM), with one foot in each department. AMs act as the liaison between a company and its clients, and it's their responsibility to see that those clients are maximizing the value of the products and services provided. But there's a large sales component to their job as well. It's the AMs' duty to maintain, retain, and usually upsell to their portfolio of clients or accounts.
AMs work closely with clients to determine the clients' needs. Then they make sure their company develops products or services to meet those needs. They also communicate clients' agendas to their staff and management, and communicate the concerns and capabilities of their company to the client.
Frequently, AMs also identify and solicit new customers, so sales is a part of the job as well. Still, the difference between a salesperson and an account manager is that instead of selling the account and then handing it off to customer service, the AM maintains an active role in the post-sale follow-up.
AMs need to be detail-oriented. Organization is a key part of the job. You will be expected to keep on top of every aspect of a project. Good communication skills are also necessary. AMs interact with clients on the one hand and internal staff and management on the other.
Promises made to customers must be kept. You can't offer more than your company can deliver. You need to know exactly what services you can provide and how quickly a project can be completed.
You'll need to learn as much as you can about your clients. Only if you have a strong understanding of a client's business strategy will you be able to understand and communicate how your company's products and services can help the client's strategic goals.
You'll also need to know all about the industries in which your clients compete. The more industry insight you bring to the table, the better. Read up on changing business trends and strategies. That knowledge will attract new accounts and keep the ones you already have.
Unfortunately, not all projects go as planned. Sometimes a client won't like the work that has been done. It's up to the account manager to fix the problem. He or she will talk to the client, find out what's wrong, and try to come up with a solution.
Some clients will be harder to work with than others, so AMs need to be able to handle stress well. They also need to be creative, in order to figure out work-around solutions when something goes wrong. At times, you may need to hold a client's hand as you walk him through a project.
Shipping/Receiving Clerk-
The work of a shipping clerk is quite demanding as they need to handle the smallest of details associated with preparing shipments. They are responsible for making arrangements for shipment pick-up and delivery and ensuring that they are an active part of both procedures. They interact with people who come in to pick up shipments and delivery people in order to maintain knowledge of each shipment. They also handle merchandize inventory systems to ensure that the items ordered are in stock.
Apart from handling the high end of shipping duties, shipping clerks also prepare invoices and compute freight costs and may also directly move shipments from one place to another. To be eligible for the position of a shipping clerk, one has to possess a high school diploma or GED.
Shipping Clerk Job Description
• Handle incoming and outgoing shipments by checking them physically
• Check products for defects and accuracy
• Ensure posting of outbound deliveries using pre-designated software
• Handle packaging procedures to ensure safety of shipment
• Ensure that serial and batch numbers match the product
• Pull, pack and ship finished goods
• Process customers’ orders by ensuring that the right shipment is on its way
• Handle shipment receiving duties by ensuring the right item has been delivered
• Report and replace any defective item prior to packing
• Prepare and paste labels on shipments
• Prepare invoices and delivery orders
• Ensure that all transactions are recorded in company database
• Verify accuracy of orders by matching them with quantities and types
• Ensure that items are properly packed and labeled
• Make sure that items are loaded onto shipment vehicle in a safe and timely manner
• Operate forklift to transport shipments from the storage area to the pallet
• Handle space arrangements for incoming shipments in the storage areas
• Ensure that the warehouse is cleaned and maintained at all times
• Handle daily cycle counting of assigned areas
• Handle year-end and general inventory procedures
Email: hr@nationalbronze.com Fax: 586-791-9044 Phone: 586-791-2000